We’re committed to getting your order to you safely and as quickly as possible. Below is everything you need to know about how we ship.
Tracked Express Shipping: Between 2-5 business days: FREE
Overseas disruptions mean deliveries may take longer than usual.
*Please contact us to let us know if you would like us to ship to your country.
Once your order has shipped, you’ll receive an email with a tracking number so you can keep an eye on your delivery’s progress.
Track your parcel anytime at: auspost.com.au/track
If your parcel is marked as delivered but hasn’t arrived, please check:
Your mailbox and front door
With neighbours or building management
Still missing? Reach out to us at hello@jostelli.com and we’ll do our best to help.
Important: We are not responsible for lost, stolen or undelivered packages. Please double-check your address before placing your order.
Thank you for supporting circular fashion and giving vintage pieces a new life.
We’re here to help. If you have any questions about shipping or your order, contact us at hello@jostelli.com.
